Sales Policy

1. All charges will be under the company name Liquid Dreams / Hollywood Exotic Shoes.

2. We accept all major Credit Cards.
   

3. Prepayment is accepted by personal check or Money Order (please allow one week for check verification), Please use the following form to place your order. Please send payment and order form to: LIQUID DREAMS, 6505 Hollywood Blvd.Hollywood, CA 90028 – U.S.A.
   

4. Non-US costumers must supply proof if ID (fax or e-mail a copy of their photo identity) to pay by credit card, please include the customer service number for your credit card, including the country code for that phone number. Also indicate the country of origin.
   

5. Payment can be secured via www.PayPal.com. Simply log on to www.PayPal.com and type in "tech@liquiddreams.com" . At that point you will be prompted to enter your order number. Other information to note:

• When paying through Pay Pal, simply use established and verified accounts.

• It is important that you use the same email address as you used on your order.

• Please note that your order will not be processed, and will automatically be voided if we do not receive payment in 48 hours

• If you have never used Pay Pal before, please follow the simple easy steps on www.PayPal.com and sign up to open an account.

5. We protect your privacy. All items are shipped in a plain, unmarked package. The standard method of shipment is FEDEX Ground.
   

6. Orders to P.O Boxes or APO/FPO’s will be shipped only if PREPAID by check or Money Order, and will be sent by U.S. Mail (no rush service available).
   

7. Most of our items are always in stock. Please allow 2 additional days for processing your order, items that are temporarily out of stock will be put on back-order, and will be shipped within 2-4 weeks.
   

8. Credit card orders are billed only at time of shipping – except for custom-made/special request items that will be charged in advance.
   

9. We are required to collect sales tax for all deliveries to CA.
   

10. International Orders: additional freight charges will be added to your order based on weight, dimensions and destination. All international orders are shipped via FEDEX International or US postal service. For exact estimates, please call us directly. All international customers are responsible for all taxes, duties, custom fees and any other fees.
    

11. Returned items must be unworn and in perfect, re-sellable condition. Items that have been worn or “danced-in” can only be repaired – not exchanged or credited. For obvious reasons, no special/custom order can be returned for refund or exchange.
    

12. Please call us and request a Return Authorization Number for all returns. Unauthorized packages may be refused, or higher restocking fees may apply.
    

13. All Clearance and Sale Items are final Sale. No return or Exchange.
    

14. Shipping charges on refused shipments are still the customer’s responsibility.
    

15. Prices and specifications may vary without notice.
    

16. For your security: Please note that for all new accounts, we only ship your purchase to the billing address of your credit card. We can not ship to any address other the one that verify your credit card.
    

17. All Costumes must be returned/exchanged before October 15th.